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HELP CENTER

Professional Answers

At Brand's Trend, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.

Woman with Head Scarf

WHAT ARE THE PAYMENT OPTIONS?

You can choose to pay for an order using any of the below methods:

 

  • Cash on Delivery

  • Net Banking

  • Gift Card

  • PhonePe Wallet

  • Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries

Holding a Purse
Casual Wear

WHAT IS YOUR RETURN POLICY?

10 days

Refund or replacement

This policy enables easy product return requests for customers through the Platform, subject to product validations at the time of pick-up and fraud prevention mechanisms.

This policy shall be applicable only if the product was bought when this policy was applicable to the product. If not, the policy provided here shall apply to the order. It is clarified that a customer may only be able to seek a one-time replacement under this Policy, subject to the other terms provided herein.

Exceptions to this policy: Following claims will be covered under the policy provided here and through corresponding validation processes

a. product undelivered

b. product/accessories missing

c. wrong product/accessories delivered

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